Working with Work In Progress: Interrupting the Cycle of Staff Overwhelm | Simon Holzapfel | 2 Min Read

March 26, 2024

Background

Schools are full of dedicated people who love working hard. School people of this sort are essential to a school’s success. Schools also seem to have almost unlimited amounts of work to be done and duties to be covered. Too often school leaders rely on their staff to keep doing more, taking on “one more thing” which ends up causing burnt out people and a loss of engagement. Leaders need to understand the concept of Work In Progress [WIP] to keep “one more thing” from eating up the good will and energy of faculty and staff. WIP management has been studied extensively in organizations outside of education and there are many lessons and best practices that are highly transferable to the educational context. 

Current condition

In schools that do not track or manage WIP, the risks are significant. In addition to burnout, important projects can be neglected or even dropped. One of the costs of unmanaged WIP is time lost to context switching: reducing the impact of the good will and drive of your faculty and staff. The chart below shows how time loss accumulates with increasing WIP [shown on the…

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Simon Holzapfel

Simon Holzapfel is an award-winning educator, thought leader, innovator, and writer. He is a co-founder and CEO of the L-eaf Lab, as well as a former Head of School, former Director of Studies, and current Board Chair of The Montessori School of the Berkshires. Simon was in the initial cohort of leaders trained at NAIS’ Innovation Strategy Lab and spent time on the Executive Board of Boston University’s Agile Innovation Lab. Simon is a certified Scrum Master (CSM), Certified ImprovementKATA (LIK) & WorkFLOW (LWF) and a member of the Berkshire Innovation Center. Applying four years of experience on the New York State Association of Independent Schools [NYSAIS] Commission on Accreditation, Simon has spent years helping organizations and their teams improve their outcomes by applying lean system thinking and the agile mindset. He lives in Williamstown, MA, and spends as much time as he responsibly can each day on his skis or mountain bike.