The Four Elements of Trust | Devin Vodicka | 4 Min Read

July 28, 2022

Relationships are at the heart of leading and learning. As school leaders, we know this from intuition and experience. It is also clear that relationships require trust.

Research reveals that there are four elements of relational trust: consistency, compassion, competence, and communication.

Consistency is equated to predictability

Consistency is equated to predictability—in any interaction, there is a degree of vulnerability that occurs, and being predictable reduces the uncertainty of the interaction. This is often extended to concepts such as reliability or integrity which are absolutely foundational for trust to emerge.

Orienting to vision, mission, and values helps to build consistency throughout the organization. Adhering to plans helps to have a reliable way to plan and organize major strategic projects. Use of routines such as weekly Cabinet meetings is another way to create predictability. Finally, as a leader, it is critical to follow through on commitments which includes keeping appointments (or renegotiating commitments when necessary).

This planning tool will help guide the structure and content of meetings with a…

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Devin Vodicka

Devin Vodicka is the CEO of Learner-Centered Collaborative and the author of Learner-Centered Leadership. He is also three-time California superintendent of the year (2016 AASA, 2015 ACSA, 2015 Pepperdine), Innovative Superintendent of the Year (2014 Classroom of the Future Foundation), and nine-time White House invitee, both in recognition for district-wide achievement, and to advise and partner with the U.S. Department of Education’s office of Educational Technology and Digital Promise League of Innovative Schools.